Import users from a file

You can import user records from CSV or JSON files, which is an easy way to quickly add users.

Only CSV or JSON files are supported. Column headings must conform to the published file format.

1. Go to Settings.
2. Click User Import. If you don't see User Import, click Manage  on the right and then select User Import.
3. Click Select File to Import, then select the file to import.
4. Click Bulk User Import.

Download sample CSV and JSON files. For additional guidance, see User Import Reference.

Handling import errors

If errors are encountered with individual records, only those records with errors are rejected. The system will display a message indicating how many records were successfully imported. Encountered errors are displayed in the error log to help you identify the problems.

If you haven't modified any user records

1. Correct the errors.
2. Import the file.

All existing records with a duplicate webloginid will be overwritten with new import.

If you have modified user records

If imported records have been modified, it is recommended that you remove the modified records to avoid overwriting changes.

1. Rename the file.
2. Delete any records that have been modified in Ayva.
3. Correct the errors.
4. Import the file.